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A software development company wants to test the usability of an application it is developing that will connect senior citizens with local council services.
(a).
State the purpose of usability testing and explain how it is different from functional testing.
[2]
(b).
To save money, the company is considering conducting usability testing using its own employees. Explain why this is not a good idea
[2]
(c).
The landing page of the application will have the following menu
[2]
Question Image
Suggest one method that could be used to gather qualitative data and one method that could be used to collect quantitative data when conducting usability testing on this landing page.
Sourced: VCE Applied Computing, Software Development 2022 Exam - Section B, Question 5

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