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A bookshop is planning on implementing a new computer system to manage sales. The shop has 2 managers, 10 shop assistants and a security guard.
(a).
Identify two stakeholders in the new system
[2]
(b).
Outline two different forms of data collection that could be used to gain information from stakeholders to create the new system
[4]
(c).
Outline the importance of prototypes when developing new computer systems.
[2]
(d).
The company is proposing to use a direct changeover method to implement the new system, outline one reason why this could be a poor decision.
[3]
(e).
Suggest one alternative changeover process.
[2]

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